Management
Terminology
Facts, Thoughts and Opinions
Dealing with Someone who Resists Change
How to fail:
- Argue with them.
- Condescend to them.
- Preach to them.
- Assume change is free.
How to succeed:
- Listen.
- Change for the right reasons.
- Try a time-box.
- Allow them to choose an alternate path.
- Recognize slient resistors.
- Talk about fears.
- Appeal to nobler motives.
- Get them to say "yes."
- Inspire them.
Ground Rules for Change
- Change is emotional.
- Everyone's point of view is valid, and it is informed by their value system.
- People resist being changed.
On Management
Five facts about becoming a new manager:
- New managers have no idea what they are getting into.
- Being a great engineer, developer or programmer has nothing to do with being a great manager of engineers, developers, or programmers.
- New managers are never prepared for the transition.
- New managers don't get much support during the transition.
- New managers have to deal with new types of people.
Real Reasons Someone Resists Change
- They just refuse to embrace change.
- They don't like the person trying to make them change.
- They don't understand the object of change.
- They don't like the object of change.
- They think the object of change is a fad.
- They think the object of change is just another big initiative with high cost and unproven return.
- Fear of loss: job, position, reputation, turf, influence, responsibility, expertise, autonomy, effectiveness, familiarity/routines, relationships, status, meaning, future/dreams/plans, identity.
Images
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- Subtopics
- Writings
Sources & Bookmarks
Name/Link | ¶ | Date |
---|---|---|
From Geek to Manager | ¶ | 2012-09-02 |
Managing Teams | ¶ | |
The surprising science of motivation | ¶ | 2012-09-18 |